1000 heads are the Word of Mouth People. 1000 heads help brands to be more social; to talk to people, and to be talked about by people. 1000 heads help brands to get their stories to travel further and faster, building sustained relationships and advocacy as they go. 1000 heads have experience across multiple sectors including Telecommunications, Travel, Retail, Media, Finance, Automotive, and FMCG.
UK
Expires on 2019-03-18
Job TypeFull TimeExperience NeededN/A
Senior Account Manager
1000 heads is looking for a Senior Account Manager in London, United Kingdom. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.
Job Responsibilities:
Consistently improve innovative and creative ideas and solutions for client campaigns.
Create relationships with (senior) clients; listen and understand individual client requirements and consistently meeting if not exceeding their expectations.
Promote a clear understanding of your clients’ brand(s), category and customers.
Head a team to deliver effective Word of Mouth activity for a range of clients and/or projects.
Manage and own insights and monitoring projects with the WOMTrak™ team, ensuring insights are integrated with creative and strategy development.
Operate with the creative and engagement strategy directors to innovate and develop the strategic offering at 1000heads.
Oversee and understand your clients’ markets; be aware of market issues and competitive activity.
Stay clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary.
Aid in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client.
Cooperate with project planners to develop effective project plans and project specification documents.
Provide accurate costs estimates, and ensuring they are signed off by Account Director and the client before work proceeds.
Assure all billing is completed on time.
Secure that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure.
Help with the production of client reviews with senior clients.
Supervise and owning the overall quality of the final deliverables on projects that you manage.
Ensure your account director and/or creative director signs off all briefs and attends important project meetings.
Support a central file of essential client information.
Job Requirements:
Marketing or media related degree or equivalent experience.
Project management training beneficial but not essential.
Effective experience working on sport category brands is desirable.
Proven track record in using Microsoft Office, in particular, Word, Excel & PowerPoint.
Proficient experience in account handling, creative development or client facing project management.
Demonstarted understanding of social media and its impact on the brand.
Strong organizational and time management skills.
Solid listening skills.
Outstanding written and verbal communication skills.
Passion for sport is essential.
The ability to work under pressure whilst keeping an eye for detail.
Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget.
The ability to analyze and resolve problems quickly and effectively.
Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity.