Tundra Technical Solutions is looking for a UX Designer in Vancouver, Canada. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

• Improve an understanding of the user, market and competitive factors, identifying opportunities for UX contributions designed to improve business outcomes.
• Design and perform user research and user testing activities to draw out deeper insights from various audiences.
• Document insights to bring into focus the most important user needs and behaviors, sharing with the team and broader audience.
• Cooperate to identify current pain points and propose recommendations.
• Propose usability KPIs and success metrics that align with business objectives.
• Translate complex business problems into easy-to-understand design solutions and find workarounds for existing and potential limitations.
• Plan UX deliverables such as navigational structures, information architecture, user flows, journey maps, wireframes, low-fidelity prototypes, and additional documentation necessary to communicate intended user experience and interaction opportunities.
• Take a user-centered design approach and rapidly test and iterate designs.
• Follow user adoption post-implementation to contribute to continuous learning and ongoing enhancements.
• Operate alongside the Business Intelligence team, the Digital Marketing Manager, and others to understand trends, data from analytics and customer feedback.
• Participate in the thinking from a customer journey perspective, including the integration of online and offline touchpoints.
• Collude with the team to support other projects and initiatives.
• Assure projects are delivered on time and to the highest possible standard.
• Stay up to date and aligned with user-centered design best practices, industry trends and technology.

Job Requirements:

• Degree in UX design, UX research, human-computer interaction or related area preferred.
• Minimum 5 years experience in UX roles with an emphasis on user research and testing.
• Demonstrated understanding of user-centered design and design thinking process; knowledge and experience in service design approach is a plus.
• Solid skills in various research methods such as competitor analysis, problem framing, analytics review, stakeholder interviews, user interviews, surveys, and user testing.
• Effective experience in selecting and applying user research and testing methods in a fast-moving environment.
• Familiarity with working in a complex and dynamic organization, both individually and as part of multidisciplinary teams.
• Expert working knowledge of SEO and analytics.
• Proven track record in the financial services or investments industry is preferred.
• Deep knowledge of technical platforms (MS Office and major UX software such as Adobe Creative Suite, Sketch and InVision etc).
• Proficient experience in development languages such as HTML, CSS, and JavaScript is a plus.
• Sound communication, presentation and facilitation skills.
• Highly organized, self-motivated, and able to adopt shifting priorities.
• Enthusiasm for learning about people, and understanding their behaviors and motivations.
• Ability to work collaboratively as part of a team, with a positive attitude.

About Tundra Technical Solutions:

Tundra is a global provider of innovative staffing solutions and services. Unlike any other agency, it works as a strategic partner to the client and candidate, ever-evolving and leveraging its expertise to understand your needs and solve them, so you can focus on your expertise.