Digital Marketing Jobs & Apprenticeships



Expires on 2019-09-20

Job Type Full Time Experience Needed +3 Years Career Level INTERMEDIATE - LOWER LEVEL

Senior User Experience Design Director

SEPHORA is looking for a Senior User Experience Design Director in San Francisco, United States. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Determine the overall UX strategy and vision for our digital client experience across all channels, aligned with our broader business strategy.
  • Evolve an integrated, consistent UI throughout all our product experiences.
  • Aid design a cohesive set of design principles and patterns that can be utilized everywhere that are uniquely Sephora.
  • Facilitate engaging interaction models that delight our clients.
  • Influence and mentor across the organization, focusing on coaching and developing product managers, engineers and creative team on UX best practices.
  • Recruit, hire, manage and mentor top digital UX designers, UI designers, and user researchers.
  • Improve relationships with design firms and independent contractors to have a “bench” of resources to support flexing as needed against projects.
  • Assure delivery of high-quality UX and UI across multiple projects at any given time, providing oversight and guidance while empowering senior team members.
  • Supervise the entire UX process from concept to prototyping to execution and QA.
  • Operate as an embedded team within Product Management to effectively collaborate in the exploration of new, innovative product ideas while refining existing features.
  • Plan and lead user testing and usability research both in-lab and online, effectively managing internal and external resources to deliver insights and actionable results.
  • Facilitate communication and share out of results and provide recommendations to product stakeholders.
  • Know our client and represent her needs and her voice in the product design process.
  • Help plan and sequence the roadmap with product management to enable the best product experiences for our clients.

Job Requirements:

  • Deep knowledge of e-commerce and mobile design principles, information architecture and user-centered design (> 7 years’ experience in a UX-related role).
  • Demonstarted understanding of consumer-focused digital experiences across the site and mobile & in-store, represented by direct experience in retail e-commerce across all channels.
  • Superior relationship-building, communication and negotiation skills within cross-functional teams, including specific examples of successful working relationships and processes with product management and engineering.
  • Effective experience in creating client-focused UX that solves complex design problems providing impact to clients and the business.
  • Great leadership, strategic thinking and practical organizational planning skills.
  • Must demonstrate a clean, polished design aesthetic coupled with a passion for pixel perfection, consistency, and usability.
  • Solid managerial skills, with a track record of hiring and developing strong individual contributor UX and UI designers & researchers (> 3 years management experience).
  • Ability to prioritize and manage work in a fast-paced environment.
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