CORE Management Consulting is seeking for a Social Media Moderator. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community

Essential Duties and Responsibilities:

• Keep quality service level doesn’t exceed an hour in handling replies either for core social media platform or for customers platforms.
• Handle comments, messages and reviews on Facebook, Twitter, LinkedIn and another social network.
• Handle comments and messages with excellent customer service skills and communication skills both orally and written.
• Protect the brand image and increase the brand loyalty with our customers.
• Make a good judgment on individual cases and escalating more serious concerns to members of the senior management team.
• Being aware of the latest trends within the public domain.
• Take the lead on the comments being made on the website.
• Understanding and promoting Core brands to its customers ensuring standards are consistently met, with a good understanding of its competitors.
• Full responsibility for your accounts and how information is handled and gathered.
• Measuring and creating reports to keep a track of customer feedback.
• Keeping on top of the latest the trends within the public domain.
• Taking part in daily/weekly meetings to ensure all departments have the latest communications.
• Will align with Content Creation Team and Lead Generation Team and ensure full coordination and follow-up.

Job Requirements:

• Bachelor’s degree in public relations, marketing, social media management or business communications.
• Undergraduate and graduate degrees are offered in social media management with a few years of job experience.
• Strong analytically skills to be able to interpret social media and other online data to react to issues and other concerns.
• Excellent skills to be team players, but able to independently when needed.
• Passion for social media and internet marketing industries.
• Outstanding ability to think creatively.
• Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.
• Ability to identify and resolve problems
• Ability to clearly and effectively articulate thoughts and points.
• Excellent project management and time management skills.

About the Company:

CORE Management Consulting is a part of the Management Revolution Industry in the MENA region. It works as a catalyst for business development for a variety of highly successful projects in fields of FMCGs, Health Care, Life & Business Coaching and Customer Support.