Digital and Social Media Marketing Tools

Olark is a live chat software designed to help businesses connect with website visitors in real time. With powerful customization, automation, and reporting features, it’s ideal for improving customer support, boosting sales, and delivering personalized online experiences.

The Benefits of Olark

Real-Time Communication: Engage instantly with visitors to answer questions, resolve issues, and guide purchases.
Custom Chat Design: Fully customize the chatbox appearance to align with your brand.
Insightful Reporting: Access chat volume, agent performance, customer feedback, and more.
Smart Automation: Automate messages, routing, and workflows to streamline support.
Flexible Integrations: Seamlessly connect with CRMs, help desks, email platforms, and more.

The Top Features of Olark

Customizable Chatbox Appearance
Advanced Real-Time & Historical Reporting
Targeted Chat Rules
Agent Groups & Team Management
Basic Integrations with CRM & Help Desk Tools
Comprehensive Security Features
Email and Chat Support
WCAG 2.1 AA Accessibility Certification

The Pricing Plan of Olark

Olark offers two main plans, tailored to fit the needs of small teams and enterprise users alike.

Standard Plan
Price: $29/month per agent

• Customizable chatbox

• Agent groups

• Targeted chat options

• Real-time visitor insights

• Advanced analytics and reporting

• Integration with CRM and help desk tools

• WCAG 2.1 AA accessibility compliance

• Email and chat support

Pro Plan
Price: Custom pricing (based on business needs)

• All features in the Standard Plan

• AI-powered chatbots and automation

• All PowerUps included

• Dedicated account manager

• Custom chat routing

• Video chat, SMS, or phone support

• Live training and onboarding

• Priority support queue

• Legal and procurement services

NOTE: All prices are subject to change without prior notice. So, please check the original link for the latest pricing information.