Three Ireland is looking for a 3Plus Digital Marketing Executive in Dublin, Ireland. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

• Lead the3Plus content management system across both the 3Plus app and web ensuring loyalty offers & rewards and pre-sales (3Arena gig events) are displayed correctly and updated.
• Promote the digital media sales team with the roll-out of the existing partner offer and rewards strategy.
• Maintain the loyalty segment specialist and loyalty manager through the delivery of the loyalty functionality roadmap and assist with the implementation of new trading initiatives.
• Head the day to day execution of3Plus offers, rewards, competitions and presale events that drive the 3Plusbase growth and customer engagement uptake.
• Provide monthly ‘Go To Market’ channel packs & ensure timely distribution to channel owners.
• Represent 3Plus at quarterly meetings with retail and care channels and present the digital content roadmap.
• Direct ad hoc marketing requests from within the business for 3Plus and ensure all necessary governance procedures are in place.
• Support the loyalty segment specialist executing communication campaigns leveraging in-app messaging functionality to drive 3Plus content uptake.
• Run and execute a monthly calendar of rewards campaign activity to drive 3Plus customer engagement.
• Design and launch new events that promote the 3Plus brand and deepen strategic partnerships.
• Operate with the digital and social content and brand teams to ensure the optimum promotion of the 3Plus program and brand.
• Manage 3Plus trading report compilation (weekly, monthly and quarterly reports).
• Be responsible for monitoring and tracking loyalty competitor activity preparing quarterly updates.
• Communicate with the relevant teams (BI, impact measurement and digital teams) to identify and drive reporting improvements.
• Work as customer experience champion ensuring minimal customer issues and resolve same via liaison with the necessary teams (service delivery, customer care, Lumata teams).
• Serve as a key point of contact for 3Plusliaising with digital, brand, care, social, sponsorship and legal and regulatory teams.

Job Requirements:

• Passion for digital and an innovative thinker.
• Effective experience in a similar marketing role.
• Proven track record in Excel and other analytical tools (Jira).
• Customer Focus: a huge appetite to understand the 3Plus ‘bullseye’ and to identify brands that will fit the 3Plus partnership requirement.
• Proven digital customer management experience.
• Passionate about customer experience.
• Sound communication and interpersonal skills.
• Proficient Telcos/utility experience.
• Demonstrated HTML understanding.
• Strong analytical skills. Great ability to work to tight deadlines.
• Commercial awareness and results focused and strong attention to detail.
• A proven ability to work well with multiple stakeholders and across virtual teams.