Digital Marketing Jobs & Apprenticeships

CTI Digital


Expires on 2019-02-07

Job Type Full Time Experience Needed N/A

Account Manager

CTI Digital is looking for a Account Manager in Manchester, United Kingdom. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Engage in day-to-day contact with clients, handling incoming support issues.
  • Reply to client requests, to maintain our high level of customer service.
  • Interpret client requirements to the technical team, for an efficient resolution.
  • Support relationships with client contacts and update detailed CRM records.
  • Write and present service proposals, leading bid preparation and pitches.

Job Requirements:

  • Effective experience in an account manager position, or a producer and project manager role within the digital industry.
  • Proficient experience in CRM systems, Project Management tools, Microsoft Office and Google Docs.
  • Familiarity with Magento or Drupal, from a non-developer perspective.
  • Demonstrable commercial responsibility for projects and accounts.
  • Expert knowledge of Hubspot CRM and JIRA project management tools specifically.
  • A strong communicator and negotiator.
  • Well-organized, with outstanding time-management.
  • Self-motivated, with a positive attitude when faced with challenges.

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