Account Manager in Manchester, United Kingdom | Full Time Careers

Digital Marketing Jobs & Apprenticeships

CTI Digital

Established in 2003, CTI Digital is now one of the UK’s leading full-service digital agencies with a growing team of over 40 talented and creative individuals. CTI Digital provide bespoke web solutions using open source technologies such as Drupal, Magento, Grails and the Zend Framework. CTI Digital has chosen the best web technologies for content management systems, e-commerce, bespoke applications and integrated solutions - so they are able to match the best technology to the needs of your business. Their developers are split into technology-specific teams to ensure that each project gets the expertise and attention it needs.


Expires on 2019-02-07

Job Type Full Time Experience Needed N/A

Account Manager

CTI Digital is looking for a Account Manager in Manchester, United Kingdom. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Engage in day-to-day contact with clients, handling incoming support issues.
  • Reply to client requests, to maintain our high level of customer service.
  • Interpret client requirements to the technical team, for an efficient resolution.
  • Support relationships with client contacts and update detailed CRM records.
  • Write and present service proposals, leading bid preparation and pitches.

Job Requirements:

  • Effective experience in an account manager position, or a producer and project manager role within the digital industry.
  • Proficient experience in CRM systems, Project Management tools, Microsoft Office and Google Docs.
  • Familiarity with Magento or Drupal, from a non-developer perspective.
  • Demonstrable commercial responsibility for projects and accounts.
  • Expert knowledge of Hubspot CRM and JIRA project management tools specifically.
  • A strong communicator and negotiator.
  • Well-organized, with outstanding time-management.
  • Self-motivated, with a positive attitude when faced with challenges.
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