Facebook is looking for a Content Writer in California, United States. If you meet the requirements below, you are eligible to apply via Digital Marketing Community.
Job Responsibilities:
- Explain complicated product and policy concepts in simple, jargon-free language using Facebook’s voice.
- Cooperate with a product, marketing, operations, and legal teams to create content for product launches.
- Operate with the community operations team to draft clear, compassionate support messaging.
- Leverage data to improve Facebook’s support experiences and troubleshoot known issues.
- Lead multiple projects simultaneously while maintaining close attention to detail and meeting tight, frequently changing deadlines.
Job Requirements:
- Minimum 2 years of writing experience.
- At least 1- years of experience in one or more of these areas: help and support content, database querying, defining CMS requirements, content management workflows, editorial quality assurance, or online operations at a tech company.
- Effective experience as a project manager, with the ability to work through ambiguity and manage competing priorities.
- Proficient experience defining, tracking, and reporting on content metrics.
- Expert knowledge of the data-driven analysis.
- Solid HTML skills.