AspireIQ | Customer Marketing Manager | Sales in San Francisco, USA

Digital Marketing Jobs & Apprenticeships

AspireIQ

Located in San Francisco, USA, AspireIQ is one of the best influencer marketing platforms for producing branded creative at scale. Its own software platform empowers brands to build large-scale communities of influencers and content creators to produce the thousands of custom branded images and videos needed to power every customer touchpoint: digital advertising, social media, website content, email marketing and more.AspireIQ's clients include some of the Fortune 500 companies and fast-growing eCommerce brands like Samsung, HelloFresh, Poshmark and The Black Tux.

The AspireIQ Scope of Services:

Influencer Marketing Services

  • Influencer Search and Discovery:
    • Recommendation Engine Powered by AI
    • Search Millions of Influencers
    • Invite With a Single Click
  • Influencer Relationship Management:
    • The Smarter System of Record
    • Genuine Relationships at Scale
    • Custom Workflow Automation & One-to-Many Functionality
  • End-to-End Influencer Analytics:
    • Track Everything on a Single Dashboard
    • Measure Your True Influencer ROI
    • Make Data-Driven Decisions
  • Content Library:
    • A Single Hub of Influencer Content
    • Works With Your Existing Tools
    • Automatic Tagging and Categorization

Custom Content and Video Production Services

  • AI-Powered Image Search
  • Built-In Usage Rights
  • Content Performance Dashboard
  • Content library

Fully Managed Campaigns Services

  • Campaign Planning
  • Flawless Execution
  • Measure, learn optimize
  • Content for every audience
  • Lower CPA

The Top Clients of AspireIQ:

  • L'Oréal Paris
  • Samsung Group
  • Aura Frames
  • Perfect Bar
  • ICON Health and Fitness

USA

Expires on 2019-09-09

Job Type Full Time Experience Needed +2 Years Career Level BEGINNER LEVEL

Customer Marketing Manager

AspireIQ is looking for a Customer Marketing Manager in San Francisco, United States. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Own the strategy for marketing-driven customer retention programs and the program to drive both adoption and upsell.
  • Coordinate and manage customer webinars, customer events, customer advisory boards and, other customer programs.
  • Improve a roster of champions from within our customer base to share their experiences and key learnings.
  • Create and manage customer referral programs to increase the organic growth of our business.
  • Recognize content to communicate the value of deeper usage of our offering, increasing product usage, and renewal rate.
  • Own customer communications including customer newsletters, new feature announcements and AspireIQ’s perspective on new market developments.
  • Analyze the customer base to determine churn predictors and build proactive programs to prevent churn.

Job Requirements:

  • Minimum 2 years of B2B SaaS marketing experience.
  • A passion for understanding and serving customers.
  • Effective experience in creating and executing marketing campaigns and programs that drive customer engagement and advocacy.
  • Proficient experience working cross-functionally, including customer success and sales teams.
  • Solid project management skills.
  • Sound analytical skills to measure and evaluate program effectiveness.
  • Proven customer service, customer success, or account management experience.
  • Familiarity with marketing automation and webinar platforms.
  • Expert knowledge of working in marketing technology.
  • Ability to engage with our customers across multiple personas and levels of management.
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