Digital Marketing Jobs & Apprenticeships

NBCUniversal Media


Expires on 2019-12-20

Job Type Full Time Experience Needed 1:2 Years Career Level BEGINNER LEVEL

Digital Operations Coordinator

NBCUniversal is looking for a Digital Operations Coordinator in New Jersey, United States. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Monitor the end-to-end distribution of NBCUniversal digital assets across a diverse portfolio of products, platforms and partnerships.
  • Perform L1 monitoring and support of digital delivery workflows internal infrastructure and product, including L2 escalation, resolution and reporting out.
  • Physical checks on endpoint devices and platforms to ensure assets are available as expected.
  • Partner with GMO peers on delivery assurance and reliability to internal and external clients.
  • Partner with engineering to monitor traditional and digital (terrestrial IP) signal transmission.
  • Develop expertise in distribution workflows and communicate support case learning’s cross-departmentally in order to help firm-up operations and help refine technical delivery and syndication products and services.
  • Create and maintain strong working relationships with internal and external distribution partners.
  • Record all issues and discrepancies via NBCU’s proprietary defect tracking tool.

Job Requirements:

  • Bachelor’s degree or related field experience is required.
  • At least 1- year previous industry, database or related analytic experience is required.
  • Strong computer skills, including MS Office Suite with a particularly strong knowledge of MS Excel, is required.
  • Effective experience in a NOC, Digital Operation or Media Operations facility strongly preferred.
  • Proven experience in a support role strongly preferred.
  • Excellent written and verbal communication skills.
  • Expert knowledge of digital product and distribution systems, standards and processes.
  • Familiarity with digital video and audio, troubleshooting and test techniques.
  • Prior experience with video encoding, delivery distribution workflows.
  • Sound attention to detail, communication and interpersonal skills.
  • Effectively flexible in approach, and respond well to pressure.
  • A track record of meeting or exceeding performance expectations.
  • Interested candidates must submit a cv/resume through to be considered.
  • Willing to work in Englewood Cliffs, NJ.
  • Be willing and able to work on any shift including, overnights, swing, or weekend.
  • Be willing to travel and work overtime, and on weekends with short notice.
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