E-Commerce Specialist | Tyro Payments | Project Management

Digital Marketing Jobs & Apprenticeships

Tyro Payments

Tyro is Australia’s largest fintech and newest bank. Tyro Payments is giving the business banking world a good shake-up, with smart technology that saves Australian businesses time and money. Tyro Payments may be new, but what they lack in heritage, they make up for with relentless determination and a focus on the future. Their singular goal is to make life better for business owners with superior products and services that are simple and seamless so their customers, and their people, can keep zigging and blazing our own unique trail.


Expires on 2019-03-21

Job Type Full Time Experience Needed +2 Years Career Level BEGINNER LEVEL

E-Commerce Specialist

Tyro Payments is looking for an E-Commerce Specialist in Sydney, Australia. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Lead merchants through the technical pre-sales journey of pitching and rolling out Tyro’s E-Commerce solution for their business.
  • Cooperate with account admins, customer support, and financial support to ensure that all onboarding and day-to-day customer needs are met in an efficient and timely manner.
  • Serve as an internal and market-wide subject matter expert with e-commerce.
  • Contribute meaningful ideas and strategies for the growth of Tyro’s E-Commerce product offering.
  • Proactively seek to expand their knowledge on Tyro’s products and services and stay up to date with any changes.
  • Has a detailed understanding of Tyro and competitor pricing and can complete cost comparisons and business proposals as required; without assistance.
  • Meet and exceed monthly sales targets and scorecard metrics, demonstrating consistent and sustained performance.
  • Lead the needs of a portfolio of existing Tyro customers to retain business and minimize churn.
  • Produce new business and pro-actively look for opportunities to upsell Tyro banking products such as business loans and business accounts by fostering strong relationships with existing customers.
  • Drive training webinars and attends conferences and events as a representative of Tyro, where appropriate.
  • Support personal brand.
  • Display a competent level of business acumen.

Job Requirements:

  • At least 2 years sales and account management experience.
  • Effective experience working with merchants on their e-commerce presence, providing a high level of customer support.
  • Demonstarted understanding of the Merchant Acquiring Eco System especially e-commerce and the key players and influencers in e-commerce.
  • Expert knowledge of market offerings and be able to differentiate the Tyro offering to the market.
  • Deep knowledge of trends and changes in the e-commerce market both domestically and globally.
  • Strong understanding of the importance of e-commerce in a customer’s working capital.
  • Proven internal and external stakeholder management.
  • Solid negotiation and influencing ability, with particular regard developing enthusiasm and interest amongst internal and external customers.
  • Be highly organized, self-motivated, responsible and accountable.
  • Strategic thinker able to meet Tyro’s sales objectives through sales plans and actions.
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