Digital Marketing Jobs & Apprenticeships



Expires on 2019-12-25

Job Type Full Time Experience Needed +5 Years Career Level INTERMEDIATE - UPPER LEVEL

Product Content Strategist

Airbnb is looking for a Product Content Strategist in San Francisco, United States. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Contribute to a product team of designers, researchers, product managers, engineers, and data scientists.
  • Offer a content strategy perspective throughout the product development process, and influence strategic decisions across and within products to improve the overall experience and ensure consistency across platforms.
  • Work with cross-functional partners to drive consensus across teams and advocate for solutions that balance the needs of our hosts and guests with our business goals.
  • Define the content strategy for a given product and write clear and concise content across multiple touchpoints (including product names, labels and navigational elements, emails, tutorials, marketing pages, and notifications).
  • Help people who use Airbnb feel welcome and empowered, carefully considering the tone and writing content that’s consistent with Airbnb’s mission of belonging.
  • Work with other content strategists to maintain and evolve voice and tone guidelines and help evangelize those resources across the company.
  • Develop content frameworks, product narratives, and other deliverables that explain your recommendations and help people understand the practice of content strategy.
  • Approach all of your work with a global mindset, advocate for designs and language that internationalize well, and work with our translations team to improve quality.
  • Share your work with other content strategists, provide feedback on their work, and contribute to the team through mentoring, onboarding or recruiting.

Job Requirements:

  • Minimum 5 years of content strategy experience.
  • Demonstrated understanding of user experience design principles and interaction patterns.
  • Effective experience writing content for web/mobile products and developing style guides preferred.
  • Passion for Airbnb’s mission and deep empathy for our diverse community.
  • Portfolio of writing samples.
  • Strong writing and editing skills.
  • Proven ability to collaborate successfully with cross-­functional partners.
  • Ability to work independently in a fast-paced environment.
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