Yext | Social Media Manager | Digital Marketing in USA

Digital Marketing Jobs & Apprenticeships


The customer journey starts with a question. And consumers expect answers. Yext puts businesses in control of their facts online with brand-verified answers in search. By serving accurate, consistent, brand-verified answers to consumer questions, Yext delivers authoritative information straight from the source — the business itself — no matter where or how customers are searching.Taco Bell, Marriott, Jaguar Land Rover, and businesses around the globe use the Yext platform to capture consumer intent and drive digital discovery, engagement, and revenue — all from a single source of truth. Yext’s mission is to provide perfect answers everywhere.


Expires on 2019-09-13

Job Type Full Time Experience Needed 3:5 Years Career Level INTERMEDIATE - LOWER LEVEL

Social Media Manager

Yext is looking for a Social Media Manager in New York, United States. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Lead Yext’s presence on Twitter, Facebook, LinkedIn, Instagram, and YouTube – and whatever channels emerge next! – including executing social engagement plans and creating clickable and shareable content tailored to each channel.
  • Improve and implement new strategies to drive conversations with prospects/customers including but not limited to, microcontent creation (image/video), influencer programs, user-generated content, contests, and campaigns.
  • Promote a comprehensive social media editorial calendar to coordinate publishing schedules year over year.
  • Determine metrics and KPIs to measure the success and impact of social efforts across channels.
  • Operate with the marketing operations team to analyze social media campaigns/programs and improve content and performance.
  • Increase social media engagement, channel growth, and traffic from social channels to the Yext site, helping with lead generation and pipeline goals.
  • Cooperate with PR, Content Marketing, Revenue, Events, Product, and Recruiting teams to create, support, and execute content and campaigns that support the overall goals of the company.
  • Monitor and respond quickly to customer inquiries across channels.
  • Stay up to date with social trends in order to adopt new strategies and recommend changes.

Job Requirements:

  • Bachelor’s degree or similar college-level education.
  • Minimum 3 years of experience in social media strategy, either agency-side or internally (B2B experience a plus!).
  • Experienced brand storyteller with a passion for developing innovative, compelling content across photography, copy, and video; able to adapt creatively per channel.
  • Demonstarted understanding of Instagram, Facebook, Twitter, LinkedIn, and YouTube.
  • Effective experience working with social insights tools: Google Analytics, Facebook Insights, Instagram Insights, Twitter Insights, SproutSocial, Hootsuite, or similar tools.
  • A solid sense of ownership and entrepreneurial spirit; scrappy and proactive, always looking for ways to take initiative and improve existing programs/processes.
  • Sound grammar and written communication skills.
  • An eye for visual design.
  • Self-starter, and a detail-oriented, team player with creative problem solving and excellent communication skills.
  • Passion for helping to build an iconic global technology company.
  • Ability to multitask, work fast, quickly change priorities, and meet deadlines.
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