Digital Marketing Jobs & Apprenticeships

Avast

UK

Expires on 2019-05-14

Job Type Full Time Experience Needed 3:5 Years Career Level INTERMEDIATE - LOWER LEVEL

Social Media Manager

Avast is looking for a Social Media Manager in London, United Kingdom. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Improve strategy and tactics to engage our customers and prospects on social channels for the Avast and AVG brands.
  • Run creative and compelling social media content constantly to engage our community.
  • Oversee and respond to posts and inquiries in a timely manner.
  • Cooperate and communicate with cross-functional teams to ensure brand consistency.
  • Promote and report KPIs in measuring the impact of social media content and campaigns to improve ROI.
  • Grow the social following in our key target segments, tailoring content by brand, audience, and geography.
  • Research and facilitate new trends in social media to increase and strengthen brand awareness.
  • Design and execute event-based social media reporting during shows, events, and speaking engagements.
  • Work as the first point of response to comments on social and work closely with customer care to escalate issues, as needed.
  • Produce social listening insights and valuable social feedback to various business units and alert product teams of bugs or customer experiences with the products.

Job Requirements:

  • Bachelor’s degree with an emphasis on communications, marketing, or business.
  • Minimum 3  years of social media content development and management experience.
  • Effective experience in B2C technology a must.
  • Familiarity with latest social media management tools.
  • Proficient experience with SproutSocial, HubSpot, Google Analytics or similar tools.
  • Solid interpersonal skills and ability to work cross-functionally with global teams.
  • Strong writing skills with strong attention to detail, grammar, and tone.
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