Digital Marketing Jobs & Apprenticeships



Expires on 2019-10-06

Job Type Full Time Experience Needed +1 Years Career Level BEGINNER LEVEL

Social Media Specialist

Airbnb is looking for a Social Media Specialist in Singapore, Singapore. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Produce customer service on Twitter, Facebook and other social media channels within set SLAs and KPIs.
  • Inspire others to meet SLAs & KPIs; strive for stretch goals.
  • Aid in engagement on an as-needed basis.
  • Pinpoint trends and be able to recommend improvements to workflows//product and day-to-day operations in general.
  • Stay up to date regarding workflow changes and completing cross-functional training in a timely manner
  • Join in day to day projects.
  • Take on challenging escalations, adeptly take post/issues offline when required.
  • Take on specialist POC roles for other departments as and when required.

Job Requirements:

  • Bachelor’s degree preferred.
  • At least 1- year experience in a customer service organization or/and at interactive, advertising, public relations, or marketing agencies and/or experience owning social channels preferable.
  • Effective experience in any regional languages, including Thai is a strong plus.
  • Passion for social media including knowledge of social media platforms, best practices, and tools of the trade.
  • Strong written and verbal communication.
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