Indicators
63% of Canadian Online Shoppers Expect Orders Placed by Noon to Qualify for Same-Day Delivery,2018 | UPS
In fact, 61% of online shoppers in Canada expect orders placed by 5 p.m. to qualify for next-day delivery, while 63% expect orders placed by noon to qualify for same-day delivery. Online shoppers in Canada are the least likely to pay for premium shipping options, compared to other regions surveyed. 37% of surveyed online shoppers …
Indicators
Free Shipping is The Key Driver for 74% of US Online Shoppers, June 2017 | UPS
Despite the importance of free shipping slipped down from 81% in 2014 to 74% in 2017, it is still the most important option for the majority of US shoppers when checking out for products/services online. That’s why 94% of US online shoppers – who surveyed – indicated that they have taken action to qualify for …
Researches
The State of Online Shopper Delivery Expectations, 2016 | OSM
US retail e-commerce sales totaled $92.8 billion in the first quarter of 2016, an increase of 3.7% from the final quarter of 2015. As e-commerce continues to grow, retailers must focus on fostering trust and a reputation for reliable delivery. The following are only some key insights about online shoppers‘ expectations and actions toward online …