Researches
Global Internet Phenomena: Latest Internet Trends in Asia-Pacific, Africa & the Middle East, 2016 | Sandvine
Web Browsing continues as the dominant downstream traffic category, accounting for 31.4% of downstream traffic, a small the decline from last year and also communications now accounts for 41.57% of peak upstream traffic. The points below reflect the latest trends of mobile access phenomena in Asia-Pacific, Africa, & the Middle East: Mobile Access in Africa …
Researches
Social Customer Service, 2016 | Spredfast
Most brands are aware of the importance of responding to their customers in a timely manner, as technology advances, consumers are becoming less and less patient. Most consumers expect an immediate response from a brand when something goes awry, and to get those responses, an increasing number are turning to social. Most brands have a …