Salesforce service cloud | Digital Marketing Community

SALESFORCE SERVICE CLOUD

Salesforce Service Cloud

Try the world’s #1 service platform: the time-saving, joy-boosting, relationship-building machine.

Customer Experience


 

 

Salesforce Service Cloud is considered to be one of the smartest tools, software services, and products in the  Salesforce’s suite of digital marketing, social media, retail, and e-commerce tools and software services.

Salesforce Service Cloud is also an intelligent solution that allows all marketers, advertisers, social media specialists, retailers, brands, businesses, and all people who operate in the digital marketing and social media industry to create more customer happiness with complete customer support software.

Additionally, Salesforce Service Cloud also offers all of its users a great package of a time-saving, joy-boosting, relationship-building machine.

On this front, we should mention that Salesforce is a software company that powers a great suite of digital marketing and technology tools, which help create a future with greater opportunity and equality for all. It is also considered to be one of the biggest companies that introduce software services focusing on digital marketing, social media, e-Commerce, retail, data management, data analytics, content marketing, email marketing, sales, and conversions.

Coming to the company history in developing digital marketing, social media, retail, data management, data analytics, content marketing, email marketing, sales, and conversions software and tools, it should be pointed out that in 1999, Salesforce pioneered cloud-based CRM software and has helped 150,000+ companies run their companies more effectively. But now, they’re creating an economy that will help millions of people find career satisfaction and enjoy better lives as well. It has worked and made partnerships and helped accelerate the growth of over 275 technology startups in more than 18 counties around the world, since 2009.

Salesforce Service Cloud should be one of your top choices if you want to achieve a big jump in engagement. As a next step, continue reading this article to explore all information about  Salesforce Sales Cloud tool, including benefits, features, services, and pricing.

Benefits:

  1. Salesforce Service Cloud is considered to be the world’s #1 service platform that offers the time-saving, joy-boosting, relationship-building machine.
  2. Create 32% more customer happiness with complete customer support software.
  3. Get faster, reliable case resolution with a complete customer view.
  4. Empower customers with engaging portals and communities.
  5. Deliver personalized support across digital channels, including messaging, chat and social.
  6. Improve first-visit resolution, onsite management, and more, in the office and in the field.
  7. Scale support and increase agent productivity with AI-powered chatbots and solutions.

Features & Services:

  • Customer Service
  • Self-Service
  • Digital Channels
  • Field Service

Pricing:

  • Salesforce Essentials (Out-of-the-box CRM for up to 10 users) – $ 25 USD/user/month*
  • Lightning Professional (Complete CRM for any size team) – $ 75 USD/user/month*
  • Lightning Enterprise (Deeply customizable sales CRM for your business) – $ 150 USD/user/month*
  • Lightning Unlimited (Unlimited CRM power and support) – $ 300 USD/user/month*

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Starting from:

$ 25 USD/user/month*


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