SnapApp is looking for an Associate Product Manager in Massachusetts, United States. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

• The main point of contact when issues are escalated to Product with an eagerness to troubleshoot when issues escalate.
• Train CS on new/updated features or products.
• Stay CS informed of the product roadmap.
• Make sure feedback makes it to Product in a useful and consistent format.
• Aid in, and eventually own, product development projects from conception to launch.
• Perform market research and competitive analysis.
• Organize recruiting and scheduling clients for feedback and usability testing calls.
• Initiate and monitor our quality tests for each new release.
• Support PMs in updating and writing new tests.

Job Requirements:

• Minimum 1- year total experience in a customer facing, product, or marketing role within a SaaS vendor.
• Results oriented, energetic self-starter, successful at building relationships, and a track record of meeting and exceeding goals.
• Solid attention to detail, and analytical skills and unsurpassed follow-through.
• Strong communication skills, a desire to move quickly and grow in a fast-paced environment.