Expedia Group | Content Specialist | Content and Copywriting

Digital Marketing Jobs & Apprenticeships

Expedia Group

Expedia Group (NASDAQ: EXPE) is the world's travel platform, with the power to bring the world within reach for millions of people. Their extensive brand portfolio includes some of the world’s most trusted online travel brands, powered by the most knowledgeable, passionate and creative people in their business.Their travelers, their teams and their partners are their priority because they recognize the importance of what they do. Travel makes people better, makes the world better, but it can be complicated and frustrating. Their role is to overcome these challenges, to make travel more accessible – that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them to tools to do so.


Expires on 2019-06-22

Job Type Full Time Experience Needed N/A

Content Specialist

Expedia Group is looking for a Content Specialist in London, United Kingdom. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Process content update requests, clarifying details when necessary and making changes in appropriate sections of in-house content tools while adhering to in-house style guidelines.
  • Produce excellent customer service by responding in a professional manner upon completion of the request
  • Aid maintain property content by capturing and confirming information about property amenities, on-site services, photos, star ratings, and property data. This may involve calling or emailing the partner and performing web research to ensure requisite data is captured.
  • Operate expertly toward daily productivity targets and team metrics (due dates); complete all work to program standards as defined for each process.
  • Present project support for other content tasks, as assigned.

Job Requirements:

  • Effective experience operating within multiple tools/data systems at a time and the ability to learn new software and technical processes quickly.
  • Proven track record in Microsoft Word, Excel, and Outlook with Salesforce a plus.
  • Proficient experience in a customer-service environment (comfortable calling partners).
  • Sound editorial or web content experience.
  • Strong writing, spelling, and grammar skills that make for proficient reading comprehension and ability to retain details for complex content processes.
  • Excellent interpersonal skills, self-direction combined with Open communication with colleagues to share best practices.
  • Solid organizational, time-management, and quality-control abilities.
  • Ability to resolve a high volume of work in a deadline-driven environment.
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