Traveloka is looking for a Content Writer & Moderator in Manila, Philippines. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

• Assure informative and engaging product content and make sure the content strategy for each product is implemented correctly.
• Examine and write inventory copy for assigned products.
• Review and audit existing and new inventory copy.
• Edit and upload inventory photos.
• Interpret product copy in the relevant language.
• Draft inventory copy templates.
• Provide special offers, exclusive deals, promo banner (as required).
• Moderate user reviews for the assigned product.
• Track and take action on negative reviews by informing related stakeholders through the internal project management system (ASANA or Zendesk).
• Delete inappropriate content based on relevancy or language.
• Produce a report on insight from user review to be used as feedback to the supplier and/or partner.
• Transfer inventory copy into the relevant content tools and database.
• Review and edit product subtypes and themes.
• Moderate geo locations and coordinate any changes with the accommodation team.
• Oversee review moderation and follow-ups.

Job Requirements:

• Bachelor’s degree holder of any communication course or any related course.
• Minimum 1- year experience writing for an e-commerce company.
• Effective experience working for a publishing company is a plus but not required.
• Solid social media savvy.
• Familiarity with SEO is a plus but is not required.
• Proficient experience in using CMS tools for both content publication and performance report.
• Strong writing skills, keen attention to coherence, structure, grammar, punctuation, and etc.
• Collaborative and has a growth mindset.
• Ability to work as a project based employee via our partner agency (1 year with possible absorption).
• Ability to work in Bonifacio global city.

About Traveloka :

Traveloka is a technology company based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers and aims to revolutionize human mobility with technology. Today Traveloka is expanding its reach by operating in six countries and experimenting with new endeavors that will create the large impact on the markets and industries it touches.