Amazon is looking for a Dutch Content Developer in Edinburgh, United Kingdom. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.
Job Responsibilities:
- Utilize writing and management skills to complete all content requirements for complex projects, from scoping to publication as well as maintenance.
- Promote business projects, ensuring content meets a high bar for quality and is delivered on time.
- Scope, plan and develop customer and CS associate facing material (policies, emails, help content) that communicate information effectively and engagingly.
- Cooperate with partner teams across Retail business and Customer Service to ensure external and internal content is effective.
- Communicate with business groups to gather all CS relevant information for new CS project initiatives.
- Apply superior writing skills and extraordinary attention to detail to evaluate, uphold and implement content standards that reflect the voice of Amazon.
- Maintain Amazon’s high-bar for clear, concise, and trustworthy content.
Job Requirements:
- Effective content management experience within the Web, IT, localization or content industry.
- Proficient experience working with global stakeholders on complex changes.
- A proven track record for delivering projects within scope, time and quality.
- Demonstarted understanding of outsources vendor processes and interactions.
- Intermediate HTML and/or XML skills.
- Familiarity with DITA and Ajuda/Trisoft.
- Expert knowledge of Trados or other CAT tools.
- Deep knowledge of a Customer Service Contact Centre environment.
- Native Dutch speaker essential.
- Fluent/Excellent English speaker.
- Other European language skills are advantageous.
- Proven track record in working in a cross-functional team.
- Solid experience working in a global writing/content environment.
- Sound skills in working in a corporate localization and translation team.
- Great planning, communication and time management skills.
- Strong oral and written communication skills, as well as ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize.
- Ability to embrace constant change with flexibility and business acumen.
- Ability to embrace constant change with flexibility and business acumen.
- Proven ability to work on own initiative.