The Salvation Army is looking for an E-Commerce / Sales Specialist in San Jose, United States. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

• Post on Salvation Army online auction website.
• Draft product descriptions and photography of items for sale.
• Aid with pricing and selection of merchandise listed on the online auction website.
• Manage all phone and email customer support in a timely manner.
• Track on all orders with customers in real time.
• Control all fulfillment requests by processing all customer orders.
• Choose most cost effective shipping method for items purchased.
• Head all stock shipping, scheduling and ensuring all orders are shipped within their handling times.
• Send shipping notifications in real time to customers after all orders are finalized.
• Lead all damage, loss claims and following up on them in a timely manner.
• Reply all customer shipping inquiries.
• Connection carriers for daily shipments.
• Support required stock levels of authorized packaging materials.

Job Requirements:

• High school diploma or equivalent.
• Minimum 2 years of customer service and/or other retail experience.
• Solid computer and technology skills with a focus on Windows operating systems 7 or higher and MS Office.
• Effective working experience in Photoshop preferred.
• Sound internet research skills.
• Proficient organizational skills with a high attention to detail.
• Strong written and verbal communication skills and strong interpersonal skills.
• A positive and friendly attitude and a consistent work ethic are all a must.
• The ability to work in a fast-paced environment.
• High ability to work independently with little supervision and to work under pressure and multitask.

About The Salvation Army:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible.