Digital Room (Philippines) Inc. is looking for a Public Relations and Community Manager in the National Capital Region, Philippines. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

• Lead the creation, conception, and presentation of content across Digital Room’s social channels.
• Produce and maintaining content calendars for all social communities and working with the creative and content team to execute those campaigns.
• Set and achieve KPIs including growth and engagement targets for all brands’ social media properties.
• Reply to customer comments, questions and reviews to foster a positive community and add value to our customer’s experience.
• Maintain the aggregation and analysis of customer sentiment via Net Promoter Score surveys, Yelp reviews, BizarreVoice and other review platforms.
• Recognize new and relevant channels to continue to push our brand presence.
• Provide key insights, trends, and learnings to the marketing team and company stakeholders.
• Improve and adhering to project plans with detailed milestones.

Job Requirements:

• Bachelor’s degree in marketing, business, PR/advertising, communications, English or technology-related.
• Minimum 5 years of progressive experience in social media, social media community management, social content creation, digital marketing, digital project management, digital technology, or a related field on either the corporate or agency side.
• Solid Excel skills.
• Effective experience in Adobe Creative Cloud and social media publishing and tracking platforms preferred.
• Demonstrated understanding of analytics and how to use data to drive content, campaign and business decisions.
• Enthusiastic attitude and extremely detail-oriented.
• Strong organizational and project management skills, and ability to work cross-functionally.
• Outstanding verbal and written communication skills with practical experience in writing and editing articles and posts.
• Passion for driving customer engagement, building brand relationships, delivering social customer care, digging into data and creating content.
• Ability to articulate and champion PR and social media best practices and standards.
• Ability to work independently as well as collaboratively.

About Digital Room (Philippines) Inc.:

Digital Room (Philippines) Inc. offers customized printing and marketing collateral to fit the needs of small and medium-sized businesses. It leverages technology and highly-trained professionals to create high-quality printed materials, with fast on-time delivery, and superb customer service at extremely competitive pricing.