GrabTaxi is looking for a Social Media Manager. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

• Establish a strategic approach to social media content that aligns with Grab’s strategic and tactical needs while overseeing owned channels development and management.
• Cooperate with the regional team to grow engagement, reach and improve customer satisfaction levels.
• Ensure that social content is compelling and meets the strategic goals of the social persuasion.
• Maintain and coordinate Grab’s social content marketing calendars including (brand, product and values).
• Use established metrics to optimize and drive continuous improvement in Grab’s efforts for social excellence.
• Collaborate with external agencies to develop creative and engaging online and social media content for (Facebook, Twitter, Instagram and YouTube).
• Monitor and analyze online sentiments on social media platforms.
• Liaise with creative, operations, strategy and insights.
• Ensure adherence to operating budget of the marketing department.

Job Requirements:

• Minimum 4 years of social media experience in multi-channel content development and a focus on delivering metrics-based performance.
• Proven success in driving social media campaigns.
• Proficient working experience in using (FB Business Manager).
• Extensive working skills of social media publishing tools such as (Hootsuite).
• Expert understanding of analytics and monitoring tools such as (GA and Brandwatch).
• Deep creative and promotional copywriting.
• Ability to manage multiple projects to meet deadlines successfully.
• Ability to work independently or as a part of a team.
• Strong MS Office working skills.
• Solid organizational and interpersonal skills.

About GrabTaxi:

GrabTaxi is a Singapore-based technology company that offers ride-hailing and logistics services through its app in Singapore and neighboring Southeast Asian nations such as Malaysia, Indonesia, Philippines, Vietnam, Thailand, Myanmar and Cambodia.