During the COVID-19 pandemic, everything has changed of course. Businesses, Education, and even industries; COVID-19 has an impact on everything. On the other hand, there were actions taken from social media platforms to help each one of us from individuals to business owners.
To be Specific, the social media platform, Twitter started to help business owners with a Month of Tweets Ideas to engage and connect with their followers amid the COVID-19 pandemic to get through the crisis time.
However, the situation is still unpredictable for marketers and business owners, and many questions are left unanswered, not only that but they are left in the middle of the crisis without knowing what to post or advertise. It is obvious that for the time being, there are businesses that are unable to market or advertise due to the shutdown as a result of the COVID-19.
There are businesses, on the other hand, which still trying to make it and find a way through this crisis time to stay afloat and maximize their existing opportunities besides lessening the long-term financial impact. In light of that, Twitter conducted a user survey to discover more about what people expect and want from brands in their communications amid the COVID-19 pandemic.
Listed below are the survey results which were conducted:
Amid the ongoing events and the spread of COVID-19 worldwide besides the lockdown, we would want to see and hear positive things, at least on social media platforms.