As all Internet marketing fans know, sales strategy is steadily shifting from generating cold leads to working with warm and loyal customers. The task is to increase the conversion at each stage of the funnel, including working after the purchase and growing regular customers. It is cheaper and more profitable than constantly attracting people to …
LoyaltyXpert is a one-stop solution for a loyalty program that offers commendable solutions integrated with powerful retention strategies. They ensure a perfect mix of functionality, affordability, and flexibility to manage and run your loyalty programs. They help you in making your business future-ready to overcome challenges that act as a hurdle in increasing customer retention …
Loyalty reflects relationship development and retention reflects relationship continuity. Customer retention is a crucial component of the customer relationship. The main aspect of customer retention is the emotions evoked by the customer experience combined with the organization’s strong reputation, consumers are asking for more and expect programs to deliver beyond the points. In return, loyalty …
Brand loyalty is one of the key factors critical for managers so that they can improve their customers’ retention that will, in turn, have a favorable impact on the profit margin. A consumer is considered brand loyal whenever he/she perceives that a brand is offering him the right product features and the desired level of …
Asia is already one of the world’s largest e-commerce marketplaces and continues to grow rapidly. However, there is a wide diversity among economies in e-commerce development. The majority of shoppers in Asia prefer to shop online rather than in stores, although the extent of this varies by each country. While Millennials were most in favor …
All reviews are an essential opportunity to learn and improve. Celebrate the positives and embrace the negatives. If you listen to your customer’s voice, you will be rewarded with more loyal customers and gain the trust of new ones. Follow these tips which help you understand the best practices for handling negative feedback: Always have a plan: The …