Dormakaba is looking for an E-Commerce Specialist in Montréal, Canada. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

• Develop product catalog information and content on the websites (simple and configurable products) including exploded view parts diagrams.
• Direct web store configuration and parameters (e.g. payment options, stock management, shipping and customer classes).
• Accountable for managing the store’s structure (images, banners, promotions, navigation, CSS, etc.).
• Review and report any operational and technical issues arising including proper ERP order integrations.
• Scope and document ongoing web store functional projects (improvements and upgrades).
• Examine and deploy functional webs tore projects (improvements and upgrades).
• Estimate approaches and strategies to improve website sales conversions and customer engagement marketing.
• Understood and develop sources of traffic ( the factors that influence it): email, SEO, PPC, affiliates, social media & catalogs
• Operate collaboratively with various Dormakaba teams to implement and support the store’s needs with new products and configurators, promotional campaigns and other enhancements to increase our customer engagement.
• Investigate, evaluate and assess new ways of generating additional traffic and orders.
• Provide reports to analyze the performance of all online marketing campaigns and promotions (via reports, Google Analytics reports, surveys etc.).
• Continuous promote customer satisfaction.
• Support an excellent level of service to the business.

Job Requirements:

• College degree in marketing, web e-commerce technologies or business administration or strong experience pertinent experience related to this position.
• Minimum 2 years of experience with e-commerce retail or web marketing.
• Effective experience in Excel for product and product variant data management (when required).
• Expert knowledge of Photoshop, CSS, HTML and related web technologies.
• Demonstrated understanding of the technical disciplines required to drive traffic and increase customer engagement.
• Deep knowledge of order management and customer fulfillment in an e-commerce context.
• Strong communication skills and collaborative with effective interpersonal skills.
• Solid project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities.
• Perfectly bilingual, oral and written (English, French, Spanish is an asset).

About Dormakaba:

Dormakaba is one of the top three companies in access control and security solutions on the global market. It provides everything you need for secure access to buildings and rooms, all from a single source.