Indicators
75% of Online Shoppers in US Rely on Email Tracking Numbers, 2016 | OSM
Online shoppers in the US have the ability to access their package information across multiple communication channels. 75% of them depend basically on email tracking numbers to get order updates and track their packages, 48% use email notifications and over a quarter of online shoppers utilize a mobile app.
Indicators
Half of European Online Shoppers Buy Clothing & Footwear Online, 2016 | Mastercard
Clothing and footwear are the most popular categories among European online shoppers with an average of 48% in European Economic Area (EEA), followed by tickets with a rate of 34%, electronics (33%) and books (31%).
Indicators
Only 11% of Online Shoppers Check the Status of Their Package Multiple Times a Day, 2016 | OSM
Retail e-commerce sales in the US totaled $92.8 billion in the first quarter of 2016, an increase of 3.7% from the final quarter of 2015. In case of dealing with an online retailer, a total of 40% of all US online shoppers surveyed said they might check an item’s order status at least once per …
Indicators
2.5% Growth of Total US Retail Sales Online Via Mobile in 2016 | Mobify
In 2016 total US retail sales growth increased by 3%, while total US retail online sales increased by 2.5%. By 2019 the majority of the increase in retail sales will consistently come from online.
Indicators
Books, Music, Movies & Video Games Are Preferred to be Bought Online Vs. In-Store, 2017 | PWC
Consumers prefer to go to the store – showroom – look at and try the products in case purchasing products such as furniture, homeware, and household appliance. The showroom model is also favorable for differentiated products. This kind of products are difficult to be sold online, by displaying these products in a showroom, skilled and …
Indicators
US Online Shoppers Are More Likely to Share Info. Over Damaged Packages With Friends, 2016 | OSM
87% of online shoppers in the US are more likely to call customer service to complain in case receiving a damaged package. But in terms of sharing frustrations over a damaged package with friends and/or family, three-quarters of them are very likely or likely to do so and only a few rate of them are …
Indicators
UK, Ireland & Germany Are the Top 3 Countries of Weekly Online Purchase, 2016 | Mastercard
People in UK and Ireland have the highest frequency of weekly e-commerce use, while people in Poland are shopping most frequently on a daily basis. The countries with lowest weekly purchase are Finland, Latvia, Bulgaria, Denmark and Estonia. They show good levels of engagement from consumers with regard to the other purchase frequencies.
Researches
Getting Ready for Ramadan 2017 in MENA | Effective Measure
As Ramadan approaches; marketers, media planners, and owners in MENA region need to fuel their online marketing efforts with a significant amount of data about the region internet users and their plans, and what they anticipate doing more or less during the holy season of “Ramadan”. Below are some of the key insights based on a recent survey: 54% of users said that …