Share Info. of Bad Purchasing Processes by Online Shoppers in US, 2016

Digital Marketing Statistics & Metrics

US Online Shoppers Are More Likely to Share Info. Over Damaged Packages With Friends, 2016 | OSM

E-Commerce & Retail | USA

87% of online shoppers in the US are more likely to call customer service to complain in case receiving a damaged package. But in terms of sharing frustrations over a damaged package with friends and/or family, three-quarters of them are very likely or likely to do so and only a few rate of them are very likely or likely to share their bad experience on social media.

US Online Shoppers are More Likely to Share Info. Over Damaged Packages With Friends, 2016 OSM

OSM WorldWide

OSM Worldwide provides domestic and international package shipping services. It offers domestic package and parcel shipping solutions that include small parcel shipping, bound printed matter, and flats and large envelope shipping services, international package and parcel shipment solutions to residential and business addresses across Canada, and e-packet shipping services, e-commerce shipping services, zone skipping and subscription box shipping services, and shipping parcels, business mails, publications, and advertising emails to international addresses around the world.
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