Tag: WhatsApp

The spread of fake news on social media has created an unprecedented crisis, especially in India. Lynch mobs, often prejudiced against certain minority communities and incensed by fake news, are taking the lives of innocents while the law-and-order system grapples with the rising violence. One of the major reasons behind the spread of misinformation has …

Mobile messaging apps are defined as services that provide private one-to-one or one-to-many communication between registered users, where messages and calls are then transmitted via data connections on the mobile web. Most mobile messaging apps are known as over-the-top. OTT messaging is provided by a third party as an alternative over the top of what …

85% of Internet users in Germany use WhatsApp on a daily basis. We’ll explore how Vodafone Germany enhanced its customer service process through WhatsApp Business. Vodafone Group is a British multinational telecommunications conglomerate, with headquarters in London and Newbury, Berkshire. Moreover, It predominantly operates services in the regions of Asia, Africa, Europe, and Oceania. Vodafone …

Social media use is booming and has risen steadily in recent decades and has been largely a ‘south to north’ phenomenon. In Australia, 88% of Australian intern users have a social media profile. 62% of them use social media sites daily with 34% checking in more than five times a day. Be in the know …

A survey conducted by Pew Research Center on the American adults revealed that Facebook and YouTube dominate the social media landscape in 2018, as they’re the most used social media platforms by them. Read the below points to find out more about the social media use in the USA in 2018: 68% of American adults …

Social networking has become one of the most frequently used websites among overall kinds in Saudi Arabia, thanks to the widespread of the smartphone. And across all Middle East nations, Saudi Arabia has the highest number of mobile users on social media. Read the below and find out more about the top-line findings of the …

Sub-Saharan Africa region grows faster than any other region; the CAGR – Compound Annual Growth Rate – of 6.1% over the 5 years to 2020 is around 50% higher than the global average. The region also holds 20 million unique mobile subscribers equivalent to a penetration rate of 43% and it’s expected to have more than …

Communication is a key part of an operator’s broader relationship with customers for enabling them to interact easily with end-users. Nowadays people are increasingly relying almost entirely on their mobile phones to communicate with others. Check the below insights to study more about the use of traditional mobile operator voice and SMS services across four markets: …