Both women and men are buying and hope to get better deals depending on their – online – previous knowledge. Retailers also are effectively using the smartphone to provide in-store-only promotions to drive sales; as 90% of retail shoppers report using smartphones in stores.
Read the below to recognize the shopping behavioral differences between women and men:
- Women are more likely than men to call, email or text someone while shopping (57% of the women vs. 47% of the men).
- Women are more likely than men to check email promotions (41% vs. 29%), take pictures of products (42% vs. 30%) and ask their friends & family about potential purchases (37% vs. 24%).
- Men are more likely than women to use Google search while shopping in a store (41% vs. 37%).
- 65% of the women & 55% of the men reported that they shopped in stores because they could try on clothes and get personalized recommendations.
- Men are more likely than women to interact with sales associates for advice (73% vs. 65%).
- 60% of women & 59% of men said that providing a convenient location could make shop from retail stores more frequently.
Graphs Show the Most Used Mobile Apps or Mobile Features While Shopping In-Store in the USA, 2017
Data were driven by 2 research studies. The first survey conducted in Sept. 2016, included responses from approximately 1,500 US consumers. 49% of them were men and 51% were women.
The second survey, conducted in Feb 2017, also included responses from approximately 1,500 US consumers. 43% of them were men and 57% were women.