In ecommerce, numerous critical touchpoints can make or break a sale, including product pages, the homepage, and site search. However, the most crucial point in the buying process is the checkout. Checkout is the final hurdle in converting a shopper into a customer. Any hiccup or unnecessary step can deter a shopper from completing a …
As online sales become increasingly vital, many leading retailers are realizing that their current ecommerce platforms no longer meet their needs. Despite recognizing issues such as slow performance, missing features, high costs, or an inability to scale with business growth, fears and risks can often deter them from making a change. Switching to a platform …
The Trouble With Chatbots Advance CX By Accelerating Design Efficiency Chatbots have earned a poor reputation due to organizations prioritizing technology over design and user experience (UX). Fortunately, conversation design offers a solution to create chatbots that customers will embrace. This guide highlights the importance of conversation design and provides tips for designing successful chatbots, …
There are a few crucial actions to take to keep website visitors on your page and eventually convert them into Loyal Customers. As there are many loyal customers benefits your company can make use of them. This guide will walk you through these steps to raise your conversion rate and demonstrate how to get more …
Social media image sizes are important for your business, and the reason behind that is with uploading images with the right size prevents them from appearing overly pixelated. For example, if you upload a photo that’s too small, it might get stretched out once it’s uploaded, and that can make it appear grainy and outdated. …
Customers can change their loyalty from a brand, service, or product to another if what is offered does not fulfill their needs anymore. In order to keep the customers connected and loyal to you, you need to establish trust and credibility with your potential and current customers continuously. As what they are actually looking for …
The holidays are upon us once again. This time of year brings tremendous opportunity for marketers to drive end-of-year revenue, but you’re not the only marketer looking to strike holiday gold. Following your business-as-usual approach to your holiday email is unlikely to yield the best results this holiday season. That’s where your creativity comes in. …
Using Twitter for marketing has quickly become a great opportunity to share your business’s products, stories, and messages. It often invites customer participation, encourages sharing of experiences, generates followers and, ultimately, lead to authentic, two-way engagement. According to McKinsey, brands who encourage customers to engage on the platform see higher customer satisfaction rates, lower cost …
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