The Main Reasons of Why Online Shoppers in China Avoiding UK Products, 2017

Digital Marketing Statistics & Metrics

International Delivery is Too Expensive is The Main Reason of Why Online Shoppers in China Are Avoiding UK Products at a Rate of 39%, 2017 | RoyalMail

E-Commerce & Retail | China

China and the US are still the most popular cross-border online shopping destinations while China’s online shoppers are happy to buy from a UK website but still think there’s some risk involved. While international delivery costs and customs charges are key factors that may prevent shopping, a non-translated website and lack of trust with the retailer are also barriers that need to be overcome.

Take a glance at why shoppers in China are avoiding the UK products reasons:

  • International delivery is too expensive is ranked as the top reason for online shoppers to avoid UK products at a rate of 39%.
  • The website is not translated is ranked as the top second reason for avoiding UK products at a rate of 38%
  • Fear of hidden charges come at next as a reason for avoiding UK products at a rate of 35%.

A Graph Shows The Reasons of Why Shoppers in China Avoid The UK Products, 2017.

Royal Mail

Postal Service & Courier

Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcel force Worldwide.  The company provides mail collection and delivery services throughout the UK. Letters are deposited in a pillar or wall box, taken to a post office, or collected in bulk from businesses. Royal Mail connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, that focus on being recognized as the best delivery company in the UK and across Europe.

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