The Top Reasons That Influence Online Consumers Purchasing Decisions

Digital Marketing Statistics & Metrics

52% of Consumers Expect From Manufacturers Websites to Show The Quantity of Products Available to Purchase, 2018 | KIBO

E-Commerce & Retail | Global

Inventory visibility, showing your customer what stock you have, how much you have and where you have it. This is a concept that is coming up more and more within the retail industry. But is it really that important? These days customers want certainty and reliability when they shop online. Consumers have is their disappointment when ordering an item only to find out after-the-fact that it is out of stock. Retailers lose sales when consumers are disappointed. Mostly these customers will purchase from a competitor showing the inventory that is available online and in-store.

Take a glance at what influence consumers purchasing decisions:

  • 78% reported that they looked up inventory before visiting stores.
  • 77% mentioned that they influenced by seeing the¬†quantity of items available.
  • 76% said that they have been influenced by the multiple fulfillment options.
  • 68% indicated that they hesitated to order without store inventory information.
The Top Reasons That Influence online Consumers Purchasing Decisions

A Graph Shows What Influence Consumers Purchasing Decisions.

Kibo

Established in 2015, Kibo is a leading omnichannel commerce platform for retailers and branded manufacturers with over 800 customers fulfilling orders in 75 countries. The company provides cloud commerce solutions inspired by its clients' needs and designed to empower their teams.The Kibo platform can scale as clients grow their business while maintaining a low cost of ownership and faster time to market than other solutions. Kibo enables sellers to reach higher peaks of sales and customer loyalty.
  • RELATED ARTICLE

    Subscribe for our newsletter!

    Fields marked with an * are required

    COPYRIGHTS DIGITAL MARKETING COMMUNITY 2019