5 eCommerce Success Stories Form KSA & UAE [Real-World Cases]

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5 eCommerce Success Stories Form KSA & UAE [Real-World Case Studies]

E-Commerce & Retail | Sep 19, 2019

Do you want to venture into the eCommerce world? Are you planning to launch your eCommerce business? Or maybe you are working on doubling down on your eCommerce sales/revenue?

Whatever your situation is, we’re here to help…

If you’re planning to start your own eCommerce store but you’re hesitant to jump the bandwagon due to whatever limitations or obstacles you find yourself facing, then let us share with you five unbelievable eCommerce success stories from the United Arab Emirates and Saudi Arabia that will inspire you to pull the trigger.

Needless to say, being able to see how others have taken their ideas and turned them into successful eCommerce businesses or how they’ve grown their existing eCommerce businesses is extremely important.

Grab a coffee, lock the door and settle in… It’s time to learn what other brands have done to take their eCommerce business to the next level.

Let’s jump right in…

  1. How the Saudi ‘Jarir Bookstore’ Expanded eCommerce Sales in Saudi Cities With No Physical Stores
  2. The Emirates online boutique ‘The Luxury Closet’ Uplifted Conversion Rate by 45% With Google Smart Shopping Campaigns
  3. The Prime eCommerce Platform for Mums in the Middle East ‘Sprii.com’ Reduces Customer Acquisition Costs by 20x Using Online Shopping Ads
  4. How ‘Namshi’, the Prime Online Fashion Website in the Middle East, Spikes Web Traffic Using Google Cloud Solutions
  5. How ‘Eyewa’ Expanded Return on Ad Spend by Reaching Valuable Customers Across the Customer Journey

1. How the Saudi ‘Jarir Bookstore’ Expanded eCommerce Sales in Saudi Cities With No Physical Stores

An Overview of Jarir Bookstore:

Jarir Bookstore is Saudi Arabia’s largest retailer, offering an extensive range of products that includes office and school supplies, books, children’s toys, arts and crafts materials, and consumer electronics, with over 37 branches across the Kingdom.

Jarir Bookstore Goal:

Jarir Bookstore aimed to connect online with consumers in the remote cities which had no physical stores and boast sales. So, Jarir developed a strategy to achieve awareness around its eCommerce platform in order to reach and influence users in remote cities.

The Key Results:

Jarir’s online store managed to improve its conversion rate threefold and increased return on ad spends by a factor of 2.5 compared to the eCommerce site’s average rate through its Google search campaigns. The campaign also achieved an excellent lift in awareness (6%) and consideration (10%). The accuracy rate was great, too, achieving 95% of orders generated by the Google campaigns came from the targeted cities.

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Explore How the Saudi ‘Jarir Bookstore’ Expanded eCommerce Sales in Cities With No Physical Stores

2. The Prime eCommerce Platform for Mums in the Middle East ‘Sprii.com’ Reduces Customer Acquisition Costs by 20x Using Online Shopping Ads

An Overview of Sprii.com:

Based in Dubai, UAE, Sprii.com is one of the leading online shopping platforms for mums across the Middle East, offering over 300,000 exclusive products ranging from baby diapers and home appliances to books and tablets, etc. Sprii.com is known as the online store that makes the busy mum’s life easier.

Sprii.com Goal:

Sprii.com aimed to increase its customer base, acquire new customers, increase brand awareness, and drive online purchase consideration over a set period. The key challenge was to achieve this in the most cost-effective way that would still generate consistently successful results.

To achieve these objectives, Sprii.com executed an omnichannel mix marketing approach, which included, for the first time, the use of online shopping ads. The company also optimized shipping rules in the shopping feed and used data-driven user-centric targeting methods.

The Key Results:

With this new approach, Sprii.com managed to reduce the cost per customer acquisition by 20x, achieved the highest ROI comparative to all other channels in its marketing mix. That resulted in a rise in potential customer reach by 10x and a rise in click-through-rate by 10x.

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Explore How the Leading eCommerce Platform for Mums in the Middle East ‘Sprii.com’ Reduces Customer Acquisition Costs by 20x With Online Shopping Ads

3. The Emirate Online Boutique ‘The Luxury Closet’ Uplifted Conversion Rate by 45% With Google Smart Shopping Campaigns

An Overview of The Luxury Closet:

The Luxury Closet is a leading online boutique, based in Dubai, UAE, that buys and sells luxury items. The Luxury Closet showcases more than 28,000 unique pieces from top luxury brands including Chanel, Louis Vuitton, Van Cleef, Arpels, Rolex, Cartier, etc.

The Luxury Closet Goal:

The online store aimed to move away from traditional online shopping campaigns to a new approach in order to increase leads and sales, and double the conversions at the same cost.

In this regard, The Luxury Closet employed Google Smart Shopping campaign’s machine learning algorithms to reach users along the customer journey – from Search products to purchasing – and drive leads and sales.

The Key Results:

By allocating the same budget that The Luxury Closet was spending on traditional shopping campaigns, the online store resulted in a halved cost per conversion (CPC), with the average conversion rate increased by 45%.

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Explore How the Emirate ‘The Luxury Closet’ Uplifted Conversion Rate With Google Smart Shopping Campaigns

4. How ‘Namshi’, the Prime Online Fashion Website in the Middle East, Spiked Web Traffic Using Google Cloud Solutions

An Overview of Namshi:

Founded in 2011, Namshi is one of the leading online fashion retailers in the Middle East. Namshi offers more than 700 brands to 1.2 million active customers in Saudi Arabia, UAE, and across the MENA region.

Namshi Goal:

With the expansion of the operation, Namshi wanted to use a cost-effective way to simplify management of its microservices. So, the company tested Google Kubernetes Engine (GKE) that builds on Google’s experience of running services like YouTube and Gmail.

The Key Results:

Thanks to turning to Google Cloud solutions, Namshi managed to gather all data in one location, which makes data analysis a more streamlined process.

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Explore How ‘Namshi’, the Online Fashion Website in the Middle East, Spiked Web Traffic With Google Cloud Solutions

5. How ‘Eyewa’ Expanded Return on Ad Spend by Reaching Valuable Customers Across the Customer Journey

An Overview of Eyewa:

Founded in 2017, Eyewa is one of the leading Dubai-based online retailers that have grown to be the largest eCommerce store for eyewear brands in the GCC. In 2018, Eyewa was selected by the World Economic Forum as one of the top 100 Arab startups shaping the fourth industrial revolution.

Eyewa Goal:

Eyewa aimed to increase reach and generate brand awareness, so the company built a digital strategy for eCommerce using a variety of Google products such as shared engaging and compelling content in a video series on YouTube that included how-to videos and tutorials.

Eyewa aimed to promote the multiple brands and products sold on the online store, so it ran Google Ads to promote relying on the keyword planner tool.

Eywa aimed also to maximize conversion value and expand their reach by creating smart shopping campaigns.

The Key Results:

Thanks to the new digital and automated strategies, Eyewa managed to achieve significant cost efficiencies alongside an impressive 4:1 return on ad spend (ROAS).

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Explore How ‘Eyewa’ Boosted Return on Ad Spend by Reaching Valuable Customers Across the Customer Journey

Wrapping Up

One of the best ways to grow an eCommerce business is to fill your customers’ needs. Make sure that there are countless customers out there right now who need something. Research your customers, find out what they need, and look for solutions. If no solution currently exists, then you should create one for them by your own or by partnering with the right partner.

CodeShip

CodeShip is one of the pioneer software development companies in Egypt introducing high qualified eCommerce and mobile app software services to its customers by its professional team and a wide range of software partners.CodeShip's experience in eCommerce and mobile app software enables it to focus on innovation, and its optimized project management methodologies, enable it to address the specific needs of your project and create cutting edge software products.CodeShip's services are designed to take your business to the next level, reducing the gap between you and your business goals.The company is prepared to help you with an eCommerce website that 100% customizable and which enhance functionality, improve user experience and maximize. In addition, CodeShip is building a good responsive and optimized website has all the power to acquire and retain your customers.CodeShip can improve your business operations by building the best business software that fits your business needs such as ERP, CRM, HR, mobile apps, and Accounting.

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