Online retail has been successful in 2019, as consumers spent $9.4 billion on Cyber Monday alone. A number like this should not be surprising because the percentage of consumers shopping online every week is 26%. However, in 2020, retailers should take credit for delivering strong eCommerce sales while bearing in mind broader economic trends that …

Digital experience expectations are now universal, and there’s no way for the B2B organizations you’re employed to escape them. 84% of your B2B peers agree increasing digital expectations of customers and partners is the top threat to their business. Episerver has released a global survey highlighting B2B preferences and plans, tactics, and technologies for digital …

Needless to say that the holiday shopping season, from November to the end of December, is the most popular time for online shopping and gifting. The new Holiday Online Shopping Trends 2019 brought to you by Episerver showed that the highest number of shoppers start their holiday shopping on December 1-15. Keep reading the key …

Smartphone plays an essential role in digital commerce; 65% of consumers in the UK using their phone to order food or purchase non-essential items. More than 1 in 5 do so on a weekly basis. Find out how mobile devices are impacting the retail shopping experience for both consumers and high street brands: 98% of …

Whether a consumer is viewing online ads, browsing a website or social media page, or reading an email, companies are recognizing the need to treat customers as individuals and cater to their needs rather than rely on impersonal mass messages to make sales. A Brief Overview of How to Do Personalization Right: Use new personalization …