Digital Marketing Statistics & Metrics

53% of Canadian Shoppers Prefer Interacting With a Person in a Retail Store Instead of a Robot, 2018 | UPS

Artificial Intelligence | Canada

Retail technology is playing a large role, when asked about the appeal of robots in retail stores, roughly half of consumers in Canada are not convinced with 53% said that they prefer interacting with a person.

46% of surveyed Canadian shoppers indicated that they would not want robots in retail stores since they will be replacing people in the workforce, compared to 36% reported that they don’t prefer interacting with robots as they are cold.
36% mentioned that they are comfortable in using chatbots to get the products details.

Canadian Online Shoppers Behaviour Towards Retail Robots Technology, 2018

                                                  A Graph Shows Canadian Comfort Level With Using Chatbots in 2018.

United Parcel Service (UPS)

Logistics & Courier

United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide.

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