86% of online shoppers in China are planning to use computer devices to make an online purchase in the future compared to 81% in the US. 89% of Chinese also are more likely to purchase a product or service with their mobile device in the future than US shoppers (78%).
Unified commerce is the future of retail, to understand retailers’ customer experience priorities today and for the future, and how the evolution of unified commerce helps provide retailers with the right people, processes, and technology to enable retailers to enhance the customer experience. The key customer experience capabilities are: 45% of retailers plan to utilize …
The mobile device can use for shopping & purchasing device which made it continuing its surge in popularity. The weekly average using the following shopping channels is 11% via mobile, 9% via tablet, 16% via the PC. While the daily use average is 3% via mobile, 2% via tablet, 3% via PC.
Among KSA & UAE Millennials, electronics and clothing are the top online categories that online shoppers are shopping for in the second quarter of 2016. The smartphone is a key device used in UAE by Millennials for shopping online. The average spend on the last visit in KSA totaled $2264 million, and that is more …
Most of the online purchases in the Middle East and Africa are made on computers. UAE achieved the highest rate of using devices for purchasing cross-border, such as smart TV and feature phone, followed by Nigeria and Egypt. UAE also achieved the highest use of smartphones use for cross-border purchasing, followed by Egypt with a …
Consumers nowadays use multiple devices in the purchase journey – from searching and browsing to buying. So, retailers need to analyze consumer usage of the different devices during this journey. Read and recognize the state of cross-device commerce in the UK as mentioned below: 36% of all online transactions involved 2 or more devices. 37% …
The wide penetration of mobile devices around the whole world has made purchasing products and services via mobile devices easier than before. In a way to explore and understand the similarities and differences in consumer purchase and payment activities that take place on mobile devices across 19 countries that participated in the study, read the …