Americans are addicted to email, with 3 in 5 Americans expect to use email the same five years from now as they do today. The email also remains a critical tool for marketers to deepen brand connections and generate sales, with more than half (54%) of American consumers use email to interact with brands for questions or resolving customer service issues.
Find out some of the key findings of how Americans view and interact with their emails and their latest behaviors with email.
A Graph Shows the Frequency of Checking Personal Emails by Americans in 2018
Data were driven from 2,667 adults in the US (aged 18 and up). The survey was conducted on November 28, 2017.
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