Online shopping categories have widened ever since e-commerce has taken over globally, as almost everyone now shops online except for the older generation like elders. Omni-shoppers are the consumers who use technology for the full range of shopping experiences online from a desktop or mobile device, by telephone, or in bricks and mortar stores. These …
Digital buyers’ shopping attitudes have changed over the years, as e-commerce and the fame of e-commerce products grows, more returns happen. While, many retail brands have seen increased sales as a result of online shopping, a significant amount of these sales are being affected by excessive returns because when online shoppers buy goods online they …
The world’s largest online retailer has grown from its humble bookselling beginnings to influence nearly every aspect of the consumer buying experience, from browsing to ordering to returning. The purchasing decisions factors are contributing to the development of new pricing strategies, influenced by customer expectations and demand. Retailers need to leverage technology to enhance their …
Generally, convenience and price are the two most important influencing factors for American shoppers on a purchasing decision. But price comes into play in multiple ways including shipping, taxes, fees, returns, coupons, discounts, and giveaways all matter to consumers. So, the most important influencing factors on purchasing decisions that Americans rank as “very” or “extremely” …
Since the outbreak of COVID-19 and online shopping has increased due to the lockdowns worldwide. Not only that but also the consumer’s behavior has changed since the COVID-19 outbreak. Without further ado, let’s check some eCommerce insights and the online consumer spending from Q1 2021 to Q2 2021. eCommerce Insights: 26% of Consumers Say Their …
Understanding consumer trends is very important for businesses. Moreover, staying up to date with changes in consumer priorities as well as their behavior makes you close to the consumer besides giving them the best experience they want. We will review some insights regarding consumer trends in 2021. 41% Expect To Receive What They’ve Purchased Online In …
We can say that aside from in-restaurant dining, eating habits have shifted toward outdoor seating, food delivery, and home cooking. This COVID-19 pandemic is not like any other crisis, the effects of it have been ongoing for nearly the entire year, and doesn’t show any signs of abating soon. Let’s go through the online grocery …
The COVID-19 pandemic has forced consumers to change their shopping habits rapidly, it has pushed people to either increase their online spending or try shopping online for the first time. Moreover, COVID-19 is affecting the online customer journey today and in the ways, consumers expect their shopping habits to change even after the crisis has …